When checkout can use tracked shipping, when Letter Mail is available and how protection changes.
Tracked shipping has a tracking number and carrier events. Cardmine can use those events to verify label creation, scans, delivery, loss or failed delivery.
Cardmine Letter Mail is untracked. It is cheaper, but it has limited protection because there are no carrier scans.
Tracked shipping is required for:
Orders from EUR 100 should use tracked and insured shipping where available.
Cardmine Letter Mail can be available for eligible low-value raw-card orders when a source-backed postal rate exists for the route.
Current limits:
| Route type | Maximum raw cards | Item subtotal |
|---|---|---|
| Domestic | 10 | Below EUR 15 |
| Cross-border | 3 | Below EUR 15 |
Graded cards are not eligible for Letter Mail.
Tracked shipping has stronger Buyer Protection coverage because carrier events can be verified.
Letter Mail has no tracking number and no postal-loss coverage. The seller must only mark it as posted after handing the letter to the postal service. If the seller does not mark it posted before the ship-by deadline, the buyer can be refunded automatically.
Related: Buyer Protection explained.
